We take the protection of your personal data seriously. We promise to protect your data, and to manage any in­for­ma­ti­on you share with us in line with data protection laws (DSGVO, DSG) and only within the scope of our as­so­cia­tion's purpose. In the following, we will inform you about the data we collect from you, the purposes for which we process this data, to whom we may pass on this data and what legal options you have.

Contact information

Responsible for the processing of your personal data in accordance with Art. 4 Para. 7 of the General Data Protection Regulation (GDPR) is:

Internationale Rettungshunde Organisation
Moossstraße 32
5020 Salzburg
Austria

T: +43 662 82 65 26 10
M: office@iro-dogs.org
W: www.iro-dogs.org

(hereinafter referred to as "IRO", "we" or "us")

Privacy policy as PDF

Participants

The personal data requested from you as a participant, in particular name, address, contact details, which are nec­es­sary and required solely for the purpose of par­tici­pant administration and support, are collected based on legal authorisations.

You are entitled at any time to request disclosure of per­so­nal data stored as well as the correction, deletion, and sus­pen­sion of individual personal data, and to exercise your right to object at any time without stating reasons and to amend or completely revoke the declaration of con­sent for the future. Complaints can be di­rect­ed to the regulatory authority (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Wien, dsb@dsb.gv.at).

Donors

The personal data requested from you as a donor, in particular name, address, con­tact details, which are nec­es­sary and re­quired solely for the purpose of donor ad­min­is­tra­tion and care, are collected based on legal au­tho­ri­sa­tions.

The only recipients are the following service providers:

• Weinhandl & Schimmel OG, Walter-Flex-Weg 12, 8010 Graz, Austria
• KPW Social Marketing, Adelheidstraße 23, 65185 Wiesbaden, Germany
• directmind GmbH, Technologiestraße 8, PF 207, 1121 Wien, Austria
• VSG Direktwerbung GmbH, Industriestraße B 18, 2345 Brunn am Gebirge, Austria
• DialogDirect Marketing GmbH, Mollardgasse 8/8, 1060 Wien, Austria
• TeleDIALOG Fundraising GmbH Österreich, Gaisbergstraße 1, 5020 Salzburg, Austria

You are entitled at any time to request disclosure of per­so­nal data stored as well as the correction, deletion, and sus­pen­sion of individual personal data, and to exercise your right to object at any time without stating reasons and to amend or completely revoke the declaration of con­sent for the future. Complaints can be di­rect­ed to the regulatory authority (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Wien, dsb@dsb.gv.at).

Server log files

The provider of the pages automatically collects and stores in­for­ma­ti­on in so-called server log files, which your browser auto­mati­cal­ly transmits to us. These are:

• Browser type and version
• Operating system
• Referrer URL
• Host name of the device the website is accessed from
• Time of server request

This data cannot be assigned to specific persons. A consolidation of this data with other data sources is not carried out. We reserve the right to check this data retro­spec­tive­ly if we become aware of con­crete indications of illegal use.

Online donations

If you donate online via our website, we collect and store the amount, if ap­pli­cable the interval of your payment, your personal and contact data (title, name, email, postal ad­dress, date of birth). We also collect the payment method you have chosen and your bank details.

The provision of your title, name and email address is mandatory, we need this data for the completion of the donation process. If you do not provide us with this data, we cannot accept your donation.

The legal basis for the processing of your personal data is the fulfilment of our con­trac­tual obligations arising from the do­na­tion contract (Art. 6 Para. 1 lit. b GDPR) as well as our legal obligations based on tax regulations and money laundering regu­la­tions (Art. 6 Para. 1 lit. c GDPR in con­junc­tion with other relevant legal regulations).

Furthermore, we process this data, which we collect in connection with your do­na­tions, to send you information about our ac­tiv­i­ties. This processing is based on our le­giti­mate interest (Art. 6 Para. 1 lit. f GDPR) to pursue the goals of our or­ga­ni­sa­ti­on in ac­cord­ance with our statutes and to en­cour­age further donations for our association's purpose.

To allow tax deductibility of your do­na­tions made to the International Search and Res­cue Dog Organisation, we report your do­na­tions to the tax office. To do so, we need your first and last name as it appears on your registration form and your date of birth. The transmission of the data takes place on a legal basis. You have the right to refuse the transmission of this data to the tax office by sending a message to the IRO Office at foerderer@iro-dogs.org or by phone at +43 662 82 65 26.

We will store your data in any case until your revocation or as long as the legal obligations according to the Federal Tax Code stipulate.

The processing of your donation pay­ment(s) is done via direct debit from your bank or via external payment service pro­vi­ders. Your pay­ment data is protected by a secure connection.

Donation form

Our donation forms are provided by "FundraisingBox" (Wikando GmbH, Schießgrabenstraße 32, 86150 Augsburg). FundraisingBox guarantees complete data protection and legally compliant data stor­age. The data of the donation transactions are SSL-encrypted and stored in certified data centres. The pro­ces­sing of personal data is carried out in compliance with data protection re­gu­la­tions. A data processing agreement has been concluded with Wikando GmbH as per Art. 28 GDPR. Every donation amount goes directly to the account of the In­ter­na­ti­o­nal Search and Rescue Dog Or­ga­ni­sa­ti­on and not through an account of FundraisingBox. You can find more in­for­ma­tion here. 

Depending on the selected payment meth­od, your data will also be trans­mit­ted to the corresponding financial service provider:

• In case of direct debit payment to our bank (Raiffeisenbank Peuerbach)
• In case of payment via PayPal to PayPal (Europe) S.à r.l. et Cie, S.C.A.
• In case of payment by credit card to the respective credit card company

For the processing of your payments by credit card, we are supported by the ser­vice provider Stripe Inc. with whom we also have a data processing agreement as per Art. 28 GDPR.

If you use the following payment services provided by FundraisingBox, please note the corresponding privacy policy:

PayPal
Stripe
 

Newsletter

On our website you have the option to sub­scribe to our newsletter. You can un­sub­scribe from our newsletter by clicking on the un­sub­scribe link provided in each news­let­ter. If you register for our news­let­ter, we store and process the email ad­dress, first name and surname you pro­vide. The speci­fi­ca­tion of the email ad­dress is mandatory for the delivery of the newsletter. Your name is required to allow us to address you cor­rect­ly. The data is processed based on your consent (Art. 6 Para. 1 lit. a GDPR). we will store your data until we receive your notice by which you revoke your consent, and thereupon for as long as we are legally obliged to do so.

The newsletter is distributed by MailChimp email marketing service, a marketing plat­form of US company Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

MailChimp is a service through which the dispatch of newsletters can be organised and analysed. Data provided to subscribe to the news­let­ter (e.g. email address) will be stored on MailChimp’s servers in the United States.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the United States to ensure com­pli­ance with European privacy stan­dards within the United States.

With the help of MailChimp we can ana­lyse our newsletter campaigns. When you open an e-mail sent by MailChimp, a file included in the e-mail (web beacon) connects to MailChimp’s servers in the United States. This way, it can be determined whether a newsletter message has been opened and which links, if any, have been clicked on. Additionally, technical data (e.g. time of retrieval, IP address, brows­er type and operating system) is collected. This data cannot be assigned to the respective newsletter recipient and is used ex­clu­sive­ly for statistical analysis of newsletter campaigns. Data from the ana­lyses can be used to better tailor future newsletters to the interests of the recipient.

If you do not want your data to be ana­lysed by MailChimp then you must un­sub­scribe from the newsletter. A link to un­sub­scribe is provided in every newsletter message.

Date processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke consent at any time by un­sub­scrib­ing from the news­let­ter. The legality of information processed prior to revocation of consent remains unaffected.

Information submitted to us for the pur­pose of receiving the newsletter will be used by us until removal, per request, from the news­let­ter mailing list; all subscription in­for­ma­tion will be removed from our servers as well as those of MailChimp. Information that has been stored with us for other rea­sons, such as e-mail ad­dresses for the Members Portal, will re­main unaffected.

For more details, please refer to MailChimp's privacy policy.

We have entered into a Data-Processing-Agreement with MailChimp, in which MailChimp commits to protecting the data of our visitors and to not sharing it with third parties.

Third party cookies

The following third-party cookies are used on our website for analysis and marketing purposes. The legal basis for the use of these cookies is your consent.

Matomo

We use the open source tool "Matomo" (formerly "PIWIK") for statistical evalu­ation and web analysis.

Cookies are used for this purpose. The in­for­ma­tion generated by the cookie about the use of the website is trans­ferred to our servers and summarised in pseu­dony­mous user profiles. The in­for­ma­tion is not passed on to third parties.

We see this analysis as an integral part of our online service. This information helps to consistently improve the website and op­ti­mise it according to user needs.

Under no circumstances will the IP ad­dress be linked to other user-related data. The IP addresses are anonymised so that an al­lo­ca­tion is not possible (IP masking).

Meta Pixel

On the basis of and for the purposes of our legitimate interests of analysis, optimisation, and commercial operation regarding our online services, said services employ Meta Pixel, a tool operated by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland („Meta“). Meta relies on the European Commission’s Standard Contractual Clauses (SCCs) for transfers of online advertising and measurement personal data out of the European Economic Area and compliance with European data protection laws.

Using Meta Pixel, Meta can categorise the visitors of our online services as a target group for advertisements (“Facebook Ads”). As a result, we use Meta Pixel to show our Facebook Ads only to those Facebook users who have demonstrated an interest in our online services or who have certain characteristics (e.g. an interest in particular topics or products, determined using websites visited) which we communicate to Meta (“Custom Audiences”).

We also use Meta Pixel to ensure that our Facebook Ads correspond to the user’s potential interests and are not annoying. Using Meta Pixel, we can also track the effectiveness of Facebook Ads for purposes of statistics and market research by seeing if users are redirected to our website by clicking on a Facebook Ad (“Conversion”).

Meta Pixel is immediately integrated by Meta when our website is accessed; it can store a cookie, i.e. a small file, on your device. If you subsequently log in to Facebook or visit Facebook while logged in, your visit to our online services is noted in your profile. The data collected about you are anonymous for us and therefore do not allow us to infer user identities. However, the data are saved and processed by Meta, so a connection to the respective user profile may be made and used by Meta for purposes of its own market research and advertisement.

Should we share any data with Meta for purposes of reconciliation, they will be encrypted locally in the browser before being sent to Meta via an encrypted https connection. This is only done to reconcile with Meta's similarly-encrypted data.

Data processing through Meta is subject to Meta’s privacy policy. General information regarding the display of Facebook Ads can be found in Meta's privacy policy. Specific information and details regarding Meta Pixel and how it works can be found in Meta’s help section.

You can opt out of data capture by Meta Pixel and the use of your data to display Facebook Ads. To determine which kinds of advertisements can be shown to you on Facebook, you can open Facebook’s corresponding page and follow the instructions to adjust the settings for user-based advertisements. These settings are platform-independent, i.e. they are synchronised for all devices such as desktop computers or mobile devices.

YouTube with expanded data protection integration

This website uses the YouTube embedding function to display and play videos from the provider "YouTube". The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in the expanded data pro­tec­tion mode. According to YouTube, this mode ensures that YouTube does not store any in­for­ma­ti­on about visitors to this web­site before they watch the video. Nev­er­the­less, this does not necessarily mean that the sharing of data with YouTube partners can be ruled out as a result of the expanded data protection mode. For instance, re­gard­less of whether you are watching a video, YouTube will always establish a connection with the Google DoubleClick network.

As soon as you start to play a YouTube video on our website, a connection to YouTube’s servers will be es­tab­lished. As a result, the YouTube server will be notified, which of our pages you have visited. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

Furthermore, after you have started to play a video, YouTube will be able to place vari­ous cookies on your device. With the as­sis­tance of these cookies, YouTube will be able to obtain information about our website visi­tor. Among other things, this information will be used to generate video statistics with the aim of improving the user friend­li­ness of the site and to prevent attempts to commit fraud.

Under certain circumstances, additional data processing transactions may be trig­gered after you have started to play a YouTube video, which are beyond our con­trol.

The use of YouTube is based on our in­ter­est in presenting our online content in an ap­peal­ing manner. Pursuant to Art. 6 Para. 1 lit. f GDPR, this is a legitimate interest. If a cor­re­spond­ing agreement has been re­quested (e.g. an agree­ment to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; the agreement can be revoked at any time.

For more information on how YouTube handles user data, please see YouTube's Privacy Policy.

Rejection of unsolicited emails

We herewith object to the use of contact information pub­lished in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and in­for­ma­ti­on ma­terial that we have not expressly re­quested. The operators of this website and its pages reserve the express right to take legal ac­tion in the event of the un­so­lic­it­ed sending of promotional in­for­ma­tion, for instance via spam messages.